The Good Guys
A Headless Architecture Transformation
The Good Guys, one of Australia’s leading consumer electronics and appliance retailers, reached a critical turning point. Their legacy platform was approaching end-of-life – a familiar moment for enterprise retailers, but one that comes with both risk and opportunity.
From the outset, the project was never just replacing outdated technology, but a chance to rethinking how digital commerce was delivered, engaged with, and scaled across the billion dollar organisation.
The result was one of Australia’s largest headless Shopify Plus migrations, delivering a modular architecture that has improved site performance, support enterprise-scale operations and empowered teams with modern tools, shared workflows and enhanced capability.
Services
- Website migration to Shopify Plus
- Custom UI & UX Design
- Design System
- Retail & eCommerce Strategy
- Checkout customisation
Technology
- Algolia - Search & product discovery
- Contentful - Headless CMS
- Riskified - Checkout fraud detection & payment risk prevention
Website
What you'll learn through this transformation
This project exemplifies a transformation of technology and team in parallel, surfacing lessons in how to plan, validate, and execute digital change at scale. To understand how the strategy came together, and what other enterprise brands can apply, the case study explores:
- How a six-week proof of concept helped align stakeholders and de-risk the platform decision
- The architectural logic behind implementing a composable, API-led Shopify Plus solution at entreprise scale
- How build-versus-buy decisions were made to optimise control, speed and long-term scalability and maintainability across the technology stack
- How internal capability was lifted through embedded enablement, shared tooling and a unified design-to-development process
- Early commercial and operational results that reflect the long-term potential of the new digital experience and operations.
For teams planning a similar change, the takeaways are immediate.
“The Working Party embedded themselves as part of our team, not just as an external vendor. Their technical leadership helped us stand up a fully functional headless storefront in just six weeks, while simultaneously upskilling our developers through code reviews and shared workflows. They introduced new ways of working, like the Figma-to-Storybook pipeline, that now allow our marketing team to push updates without relying on engineering. Most importantly, they bridged the gap between technology and the business, making the transition smoother and more impactful than we’d anticipated.”
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