How we can help

Our clients access an unrivalled level of expertise that delivers results

We’ve brought more retailers to Shopify Plus than any other agency in the region, and work hard to grow those brands once they’ve launched. Our collaborative process and extensive knowledge of the Shopify Plus platform guarantee a 10/10 result every time.

Using Shopify Plus as the foundation — in conjunction with our own tried-and-tested tech and partner stack — we're able to solve any problem our clients encounter whilst supporting revenue and profit goals.

As the go-to Shopify Plus agency in the region we have delivered phenomenal results for our clients across a wide range of verticals, including both digital-native and bricks and mortar first retailers. We operate effectively across the apparel & footwear, jewellery, home, food & beverage, consumer electronics, and luxury sectors.

Our capabilities

  • 01

    Complex eCommerce engineering

    We've designed solutions and exceeded expectations for some of Australia's largest and most complex retailers including, notably, JB Hi-Fi. Globally, their re-platforming project was one of the most complex and ambitious builds on Shopify Plus to date.

    The Working Party are the go-to agency in the region for complex, layered engineering solutions for enterprise eCommerce. We achieve this using a mix of our own proprietary technology, best-in-class technology solutions, and leading eCommerce delivery options including headless commerce, API-driven solutions and checkout customisation.

  • 02

    Custom UI & UX design

    Drawing on our experience creating design systems and performant design for large banking and government organisations, our unique approach to custom UI & UX design strikes a perfect balance between delivering financial return without compromising brand equity.

    Our custom design process will translate your brand DNA into an online experience that seamlessly connects with the in-store experience for bricks and mortar retailers, or an immersive online experience for pure-play brands.

    Each eCommerce store design is completely unique — a digital translation of brand elements providing the customer with an unforgettable experience.

  • 03

    Growth programme, SEO, data & analytics

    Our Growth Programme is not like any other 'retainer' offering available in market. It's proactive, wide-ranging, and effective at driving increased revenue and profit margin. We work collaboratively with our clients to set goals and track them with live data, continually refining their eCommerce offering to deliver phenomenal growth and success.

    Tailor-made for brands already operating on, considering or launching onto Shopify Plus, this programme ensures you get the most out of the platform and Plus-specific features.

  • 04

    Re-platforming & express migration

    We can move you from any platform to Shopify Plus safely and efficiently, including migrating your customer data and SEO rankings. We have extensive experience re-platforming eCommerce sites from many platforms including Magento 1 & 2, Salesforce Commerce Cloud, Drupal, WordPress, Neto, static, and custom platforms.

    We now offer express Magento migrations with a guaranteed turnaround time of 3 months or less from sign-off to launch.

  • 05

    Cross-border eCommerce

    Launching Shopify Plus brands onto the world stage is one of our specialties. We have delivered seamless international expansions for a number of Australian success stories, enabling their access to lucrative overseas markets including the USA and UK, among others.

    Our proven implementation ensures a frictionless customer experience including region redirection and multi-currency, in addition to addressing important technical considerations such as international SEO.

  • 06

    Integrations & marketplaces

    Eliminating data silos and enabling omnichannel retail is critical to the growth of many enterprise retailers. We have extensive experience integrating with ERP and WMS platforms, as well as online marketplaces to successfully connect Shopify Plus to your tech ecosystem.

    Where native Shopify integrations with mission-critical apps are not available, we can leverage the Shopify Plus platform to build custom API-based solutions to solve these challenges.

  • 07

    Website development & implementation

    We have developed our own proprietary technology for Shopify Plus eCommerce that will ensure you have a lightning-fast store that represents your brand DNA and offers a stand-out customer experience, giving you a competitive advantage.

    Driven by solving complex technical or CX related problems for our clients, we've extended Shopify Plus to build a library of non-standard features. Highlights include one-touch checkout, complex product bundling and multi-buy, and API-driven shipping and pricing. Enquire to find out more about custom features we've built.

  • 08

    Retail & eCommerce strategy

    Our position as the region's leading Shopify Plus experts means we are on the forefront of industry change and able to identify winning strategies across a range of industry verticals.

    Whether as part of a project or through our Growth Programme, our team provides our clients with best-practice strategic advice, based on our collective decades of experience working within eCommerce, and with Shopify Plus.

    We provide consultative advice for our clients on topics including — but not limited to — customer acquisition, customer retention, subscriptions, and bundle models.

  • 09

    Brand incubation & brand building

    We take brand seriously and believe it to be one of the defining factors in driving the success of eCommerce businesses. A strong brand focus permeates our work, ensuring a cohesive experience across all customer touch points.

    We have worked with a number of start-up successes, beginning in the very first days of their business. Working alongside their team, we have helped to provide brand and art direction including essentials such as logo, fonts and colours, as well as imagery, tone of voice and even packaging design.